Pembimbing : Adji Suratman

ABSTRACT :

This study aims to know and test whether fee-based income and electronic banking affect profitability in the banks companies listed on the Indonesian stock exchange period 2016-2020. The goal of this study is to examine the extent to which electronic banking and fee based income influence the profitability of the banking companies.

This research uses secondary data. The sampling method used was the purposive sampling method which obtained 10 sample companies chosen based on specified criteria. This research uses quantitative methods. The data analysis used are descriptive statistics, classical assumption test, model suitability test, multiple linear regression analysis panels by using the Eviews 10 program.

Based on the results of the study, it was found that electronic banking and other operating
income had a positive and significant effect on profitability. Meanwhile, fees and commissions have no negative and significant effect on profitability. The coefficient of determination shows a positive result with a value of 0.6333 or 63.33%. These results indicate that the higher the fee-based income and the more intensive e-banking transactions, the higher the profit should be obtained.

Keywords : Fee Based Income, Electronic Banking, Fees and Commissions, Other
Operating Income, Profitability.